Terms of Service

Effective date: September 29, 2026

These Terms of Service govern your use of the Dawi Cleaning Services website, booking system, and cleaning services. By submitting a booking request or using our services, you agree to these Terms.

1. Booking Requests

Bookings are subject to service-area coverage, scheduling availability, property information, and operational requirements. You are responsible for providing accurate booking and property information.

2. Pricing

Pricing may depend on the selected service, property details, frequency, extras, schedule, discounts, surcharges, fees, and other booking information. If the actual condition or scope differs materially from the information supplied, we may discuss an adjustment before additional work is performed.

3. Payments

Available payment methods may vary. Where card payment is selected, a payment method may be securely saved through our payment processor. Saving a payment method does not necessarily mean payment is collected at that moment.

4. Payment Authorization

By selecting an electronic payment method and providing payment authorization, you authorize payment of amounts properly due for services provided, subject to applicable booking information and pricing.

5. Property Access

You are responsible for providing safe and timely access to the property. If reasonable access is unavailable, we may contact you to determine whether the service can proceed, be rescheduled, or be cancelled.

6. Property Conditions

Please disclose hazardous materials, unsafe conditions, infestations, construction hazards, or other unusual circumstances. We may decline, pause, or modify work when conditions present a safety concern or fall outside the booked service.

7. Service Scope

Your service is based on the service and extras selected and applicable booking details. Work outside that scope may require additional time, pricing, or a separate service.

8. Cancellations

Contact us as soon as possible if a booking must be cancelled or rescheduled. See our Cancellation & Refund Policy.

9. Recurring Services

Recurring arrangements may generate future appointments according to the selected frequency and availability. Contact us to modify, pause, or end a recurring arrangement.

10. Customer Responsibilities

Customers should secure valuables, important documents, medications, weapons, fragile items, and other sensitive property and identify items requiring special handling.

11. Service Concerns

Contact us promptly about a completed-service concern so we can review the booking and circumstances.

12. Website Use

You may not misuse the website or booking system, attempt unauthorized access, interfere with its operation, submit fraudulent bookings, impersonate another person, or use it unlawfully.

13. Service Changes

We may modify website functionality, service availability, service areas, schedules, pricing, or operational procedures. Material changes affecting an existing booking will be handled according to that booking's circumstances.

14. Limitation of Liability

To the extent permitted by applicable law, Dawi Cleaning Services will not be liable for indirect, incidental, special, or consequential damages arising solely from use of the website or services. Nothing in these Terms limits liability that cannot legally be excluded or limited.

15. Governing Law

These Terms are governed by applicable laws of the State of Florida and applicable federal law, without limiting rights that cannot legally be waived.

16. Changes

We may update these Terms from time to time. The effective date identifies the current version.

17. Contact

Dawi Cleaning Services
Email: support@dawicleaningservices.com
Phone: +1 813 521 6742